collection of personal information
To open your netcash, we must obtain certain business and personal information. For certain optional transactions, we also collect selected financial information such as credit card and bank details. For certain high amount transactions, we are required to obtain certain sureties. For verification purposes we reserve the right to request proof of identification in an offline format. Your IP address and access times are tracked against your user id for the dual purposes of preventing fraud and creating an audit trail when logging onto or doing transactions on our secure server.

use of personal information
We only use your personal information to service your account and to improve our services to you. However, we do share some financial information as part of normal business operations with banks or credit card processing and verification services. These entities may not use your information for secondary purposes, unless required by law. Though we make every effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. Otherwise, UNDER NO CIRCUMSTANCES will information you provide to netcash be transmitted in any way to a third party.

control of personal information
If a user's personally identifiable information changes (such as your phone, email or postal address), or if a user no longer desires our service, we provide a way to correct and update that user's personally identifiable information provided to us. This can usually be done by logging into your account and clicking on the Contact Us link and emailing the requested change to our Customer Support at service@netcash.co.za. In order to deactivate your account your will need to contact our Customer Support at service@netcash.co.za. However, please understand we cannot completely delete user information because of legal/regulatory and technical back up requirements.

communication
Upon registration every user will receive an email confirming their username and password. Established merchants will occasionally receive information on products, services and special deals via newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

links
This web site contains links to other sites. Please be aware that netcash is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

security
netcash secures your account information from unauthorised access, use or disclosure. You must enter your username and password each time you want to access your account information or make transactions. Never share your account details with anyone. If you are concerned that your password has been compromised, you can change it any time you like once you are logged on. Your account login, personal details and all money transactions are secured using Secure Socket Layer (SSL) technology with high security 128bit encryption, certified by VeriSign.

notification of changes
Changes to this privacy statement are posted here so you know what use is made of your information. If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice whether to use your information in this new manner. However, if you have opted out of all communication with the site, or deactivated your account, then you will not be contacted, nor will your information be used in this new manner.

contact information
If you have any questions or suggestions regarding our privacy policy, please contact us at service@netcash.co.za