System - Security
Security is critical for any organisation. Netcash security goes far beyond what most companies have been able to achieve for themselves. Using the latest firewall protection, SSL encryption, and proprietary security products, Netcash gives you the peace of mind that only a world-class security infrastructure can provide.
Security is a multidimensional business imperative that demands to be considered at every level, from security for applications to physical facilities to network security. Below is an overview of how we handle security at various levels.
Protection at application level
Netcash protects your data by ensuring that only authorized users can access it.
- All access to Netcash is governed by strict password security policies and all passwords are stored in encrypted format in the database.
- 128 bit SSL encryption is present on every form within the system which means your information is encrypted during transmission.
- Super users can define permission for each user. These permissions are setup to restrict or allow users to any service within the system.
Protection at facilities level
Netcash has one of the most modern data centres in South Africa. The security in the data centre consists of visible and invisible physical measures and other facilities to guarantee an uninterrupted service.
- No public access - Public access to the Hosting facilities is strictly forbidden.
- Video surveillance - Live video surveillance of the entire data centre is in place 24 hours a day. All entrances are monitored to the data centres to ensure that only authorised personnel enter them.
- Access cards - A data-centre access proximity card system represents the second layer of security for entering the data centre. Access to the data centre itself is restricted to Certified Technical Points of Contact.
- Biometric security - Biometric security systems are the third layer of security for entering the data center. Biometric hand scanners are used to restrict access to the data centre and only Certified Technical Points of Contact have use of the biometric hand scanner system to enter the data centre.
In addition, the following safety and redundancy measures are in place to ensure continuity and stability at the data centre:
- N+1 redundancy - All critical systems in the hosting centres are N+1 redundant, and there are regularly audits and tests on all data centre systems to ensure their readiness and smooth operation. (N+1 redundancy indicates having a complete replica of the system in place, as backup should the primary system fail.)
- Environmental monitoring - The data centres have N+1 redundant heating, ventilation, and air conditioning systems to ensure that, even in the event of a system failure, the hosting environment will not be affected. The data centre also has an advanced fire-suppression system in place to contain fire.
- UPS (uninterrupted power supply) systems - The power systems are designed to run uninterrupted even in the event of a total power outage. All production systems in your hosting environment are fed with conditioned UPS power that will run whenever utility power fails. The UPS power subsystem is N+1 redundant, with instantaneous fail-over to generators to ensure continuity.
- Diesel generator systems - Onsite diesel generators automatically start up in the event of a power surge or interruption in the power supply. The power and generator systems are regularly tested to ensure that they function properly in the event of a power failure.
Protection at the network level
Netcash uses proven security practices to ensure network security.